GenConnect

To deactivate your account, go to Settings > Account Management and click on the "Deactivate Account" button at the bottom of the page.

You can change your password in Settings > Security > Change Password. You will need to enter your current password to confirm the change.

After multiple wrong password attempts the link "Forgot My Password" will appear and it will send a link to your email to change.

Another alternative is using Singpass to sign in.

Manual verification typically takes 1 to 3 business days. Our admin team reviews documents in the order they are received.

Navigate to the 'Get Involved' page, click on an event you are interested in, and press the 'Register Now' button.

Yes, go to 'My Profile' > 'My Events', find the event, and click 'Withdraw'. Please do this at least 24 hours before the event.

GenConnect is a platform designed to bridge the gap between youths and seniors through shared activities, events, and a digital community.

Go to the user's profile, click the three dots (...) icon, and select 'Report'. Fill in the reason and submit.

Frequently Asked Questions!